An energy efficiency star rating system for your home.

Just like the star rating for your fridge: the higher the stars, the lower your energy costs over a year.

Supported by government-developed software, Scorecard will help you understand how your home uses energy and how it copes with hot and cold weather.

Scorecard empowers you to take charge of improving your home’s energy efficiency and comfort, and save money on your energy bills.

Before your Scorecard assessment

Before you talk to an assessor, work out all the things you would like to achieve through having a Scorecard assessment. Work out your short- and long-term budget. Write down all the issues you are experiencing in your home so you are ready to talk with your assessor.

Common reasons to have an assessment include:

  • high energy bills or your bill has recently increased
  • a draughty home or rooms
  • an uncomfortable home because it is really cold in winter and/or really hot in summer
  • reducing your home’s impact on the environment
  • thinking of selling your home and you want to use its energy efficiency rating in your marketing
  • thinking of buying a home and want to find out what upgrades would be appropriate
  • renting a home and want to reduce your energy bills
  • rental provider wanting to upgrade a property to ensure your tenants are comfortable and want to stay in the house.

Many Scorecard assessors offer other services or products that can help you achieve your goals, such as coordinating your upgrades. Some specialise in complex problems, such as finding solutions for heritage homes. If you have a specific need or just want to find out what other advice is available, ask the assessor before you book your appointment.

What happens in a Scorecard assessment?

During your Scorecard assessment, the assessor will visit your home, discuss your goals and conduct a thorough on-site assessment. They will collect data in the government-supported Scorecard tool of your home’s fixed appliances and features, such as:

  • How your house is constructed and the materials used.
  • The size of each room.
  • Window information including: size, the kind of window (double or single glazed, low E, etc.). If there are blinds, curtains, pelmet and the direction the window faces.
  • How well insulated your home is.
  • The hot water system
  • How your home is kept warm in winter and cool in summer.
  • The lighting.
  • Pool or spa
  • Solar power

This data is then used to generate your Scorecard Certificate and informs the conversation with your assessor.

Learn about your privacy and how complaints are handled here.

These are the fixed features included in the Scorecard assessment

What does the Scorecard certificate tell me?

Once your assessment is finished, your assessor will provide your with your Scorecard certificate. Your Scorecard certificate will give you detailed information about your home's:

  • energy efficiency star rating out of 10 stars. The higher the stars the lower the costs over a year
  • comfort rating showing how well your home copes with hot and cold weather
  • star rating with and without solar power
  • efficiency ratings for each of the fixed appliances such as heating, cooling, hot water service
  • energy consumption of the fixed appliances over one year
  • greenhouse gas emissions for the fixed appliances over one year
  • provides practical options to improve the home’s energy efficiency.

Your Scorecard assessor will discuss how to use the current appliances and features of your home to improve their efficiency. They will also offer tailored advice to help you achieve your goals and ensure any money you spend on upgrading your home’s energy efficiency will lead to a cheaper to run and more comfortable home.

Learn more about what your Scorecard certificate can tell you about your home.

Scorecard can help with bills

A Scorecard energy efficiency assessment can help you live in comfort and save money on your energy bills

How much does a Scorecard assessment cost?

Your Scorecard assessment may cost between $250 to $500.


This cost will depend on the size of your home, its location and the complexity of the assessment. Assessments are done on houses, units and apartments, even heritage homes. As long as the property has its own heating, cooling, hot water and other services, you can get a Scorecard assessment.


Whether you own your home, are renting or you are a housing provider a Scorecard assessment can help you understand how to improve your home’s energy efficiency and comfort.

Learn more

For more information about Scorecard, download the Introduction to Scorecard factsheet.

Please contact the team to request an accessible version of this factsheet: scorecard@delwp.vic.gov.au

Page last updated: 29/09/22